About me

Experienced Healthcare I.T. leader with 20 years in the industry, including 5 years managing large IT teams and 6 years of graduate-level teaching. Specializing in artificial intelligence and skilled in technical concepts, data management, people management, budgeting, educating, and healthcare business operations. Proven record of strengthening compliance, improving processes, and cutting waste while elevating output, quality, customer satisfaction, and employee morale. Articulate communicator and strategic, results-driven leader with a Master of Science in Health Informatics from Northeastern University. Certified in Microsoft Azure AI and multiple Epic modules.

Experience

Part Time Lecturer

2012 — Present

Biotechnology Classes
  1. Experimental Design and Biostatistics

  2. Quality Management Systems

  3. Concepts in Regulatory Science

IT Manager

2013 — Present

Responsible for managing a team of analysts who implement, optimize, and support applications, to enable the work of a particular clinical and/or revenue cycle operational area at Tufts Medicine. Managed projects, drove optimization efforts, and ensured excellent support of end user issues and requests. Served as the primary Information Services partner to leaders of assigned departments and hired/trained new employees as needed. Provided 24x7x365 escalation support.

Health Informatics Classes:
  1. Data Management in Healthcare

  2. Database Design and Security

  3. Management Issues in Healthcare

  4. Business of Health Informatics